What personal data we collect and why we collect it
Contact Information You Choose to Provide:
For example, you may need to provide the following information:
- Website URL information
- Email address
- Home and business phone number
- Mailing Address
In addition to providing the foregoing information, if you choose to correspond further with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies are a feature of web browser software that allows Web servers to recognize the computer used to access a website. Cookies are small pieces of data that are stored by a user’s web browser on the user’s hard drive. Cookies can remember what information a user accesses on one Web page to simplify subsequent interactions with that Web site by the same user or to use the information to streamline the user’s transactions on related Web pages. This makes it easier for a user to move from web page to web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized. We use web site browser software tools such as cookies and web server logs to gather information about our website users’ browsing activities, in order to constantly improve our website and better serve our customers. This information assists us to design and arrange our web pages in the most user-friendly manner and to continually improve our website to better meet the needs of our customers and prospective customers. Cookies help us collect important business and technical statistics. The information in the cookies lets us trace the paths followed by users to our Web site as they move from one page to another. Web server logs allow us to count how many people visit our website and evaluate our website’s visitor capacity. We do not use these technologies to capture your individual email address or any personally identifying information about you although they do permit us to send focused online banner advertisements or other such responses to you.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day. Learn more about WordPress specific cookies.
We utilize third-party providers to better track the usage of our sites and marketing efforts. Also to provide a better user experience. The third-parties we use are:
- Crazy Egg
Social Sharing Cookies
Additionally social platforms may contain cookies to track usage and make the social sharing experience more seamless. The social platforms we use are listed below and link to their privacy policies:
Analytics & Marketing
We primary use Google for our tracking and marketing efforts. The services we currently use from Google are:
- Google Analytics
- Google AdWords
- Google Tag Manager
- Google API (maps)
- Google DoubleClick
- Google+ (Social)
We use Facebook Ads to promote our services and use their analytics to track our marketing efforts. Read more about Facebook’s Data Policy.
Embedded content from other websites
Who we share your data with
- We do not sell your data
- We will share data if it is necessary to comply with law
- Personal data collected when signing up for a course or applying for a job will be used and shared with everyone that needs access to that data to provide all the services necessary for that course or to process applicants.
- All donations are processed through TransNational Bank and are not stored on our servers.
ZOHO CRM & INVOICE
- Catalog request form info (email & phone may be used for follow-up)
- Application info
- All payments for course invoices are handled through ZOHO Invoice and we do not store any financial data on our servers personally.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
How we protect your data
We use secured http connection (https) for our entire site, which adds an additional layer of protection for data served. We also employ encryption for any sensitive data we have, i.e. passwords. For payment processing we comply with all Payment Card Industry (PCI) Security Standards. This applies to our online processing in addition to how we process payments as an organization. You can learn more here.
What third parties we receive data from
The only third-parties we receive data from is our marketing and analytics third-party service providers. Detailed further above in our Analytics & Marketing section.
What automated decision making and/or profiling we do with user data
The only automated decision making we use is with A/B testing of web pages to see what generates more traffic. The page with more traffic may be automatically chosen as the one to use going forward.